Help with InnerMe

Common questions

What is InnerMe?

A voice-first companion for emotional clarity. You speak a thought aloud for up to thirty seconds — or type it — and get back four or five short sentences that reflect what you said. Afterwards it asks whether you feel lighter, the same, or heavier.

Is InnerMe therapy?

No. InnerMe is a space to think and is not a substitute for professional care. It does not provide medical advice. If things feel urgent, please contact a helpline or your local emergency services.

Do you store my voice recordings?

No. Your recording is transcribed and then discarded. The audio is never stored, never played back by us, and never used to train models. Only the resulting text stays in your account.

Do I have to speak? I can’t always talk out loud.

You can type instead. Everything works the same way — the reflection, the patterns, and the question afterwards.

What languages does InnerMe support?

English, Spanish, Hindi, French and Arabic. You get your reflection back in the language you used.

What does it cost?

The free tier gives you 5 thoughts a day. Premium is £4.99 a month or £49.99 a year, and unlocks unlimited thoughts and your full pattern history.

How do I cancel my subscription?

Subscriptions are billed by Apple or Google, so you cancel in the store you bought from: on iOS, Settings → your name → Subscriptions; on Android, Google Play → Profile → Payments and subscriptions. Cancelling stops the next renewal and you keep Premium until the current period ends.

How do I delete my account and everything in it?

Open the app and go to Profile → Account → Delete account. That permanently removes your account and the thoughts, reflections and audio stored with it, and it cannot be undone. If you have a subscription, cancel it in the App Store or Google Play first — deleting your account does not stop the billing. If you can’t reach the app, email us and we will do it for you.

Are there streaks or reminders that nag me?

No. There are no streaks and nothing to lose by skipping days or weeks. Guilt is the opposite of what InnerMe is for.

Something is broken. What do you need from me?

Email us with your device and OS version, the app version from Settings, roughly when it happened, and what you expected instead. That is usually enough to find it quickly.

Still stuck? Email support@escienta.com — or read the Privacy Policy and Terms of Use.